Client Background
Industry: Nonprofit Organization
Country: United States
A U.S.-based nonprofit organization wanted to create a custom “station package” to give away during community events.
The package included:
- A custom tote bag printed with their logo and website
- A notebook, accordion file, business card case, and zip pouch, all branded consistently.
They needed a turnkey solution — from design to final packaging and delivery — within a tight year-end schedule.
Challenges
- Small MOQ across multiple custom-made items.
- The tote bag had no drawings, only a hand sketch and a few reference photos — full product development was required.
- The notebook design and logo printing also needed custom sampling.
- Each set had to be accurately packed with five different products following the client’s warehouse intake standard (carton size, barcode, ASN code, and label).
- Production coincided with the year-end factory rush and uncertain US–China trade conditions after policy changes.
What We Did
- Developed and refined the tote bag and notebook after two rounds of sampling.
- Worked closely with the client to confirm packing standards, carton specifications, and inbound codes required by their U.S. fulfillment center.
- Sourced all five products from trusted suppliers and consolidated them at our Shanghai warehouse.
- Inspected all incoming goods, arranged temporary workers to assemble and pack each station package.
- Identified and replaced any missing or defective items immediately to ensure perfect sets.
- When the trade situation escalated, we provided one month of free storage and low-cost warehouse service until tariffs were lifted — then shipped promptly once the route reopened.
Outcome
✅ 350 sets successfully delivered to the client’s U.S. warehouse
✅ 100% passed inspection and fulfilled all inbound standards
✅ Client highly satisfied and placed a repeat order of 500 sets the following year
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